Terms and Conditions

Application

These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are KF Online Ltd whose trading name is Anniversary Gifts, a company registered in England and Wales under number 09296565 whose registered office is at Unit 2, Tresprison Industrial Estate, Helston, Cornwall, TR13 0QD with email address revinem@hotmail.com; telephone number 01326617227; (the Supplier or us or we).

These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

Consumer

means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.

Contract

means the legally-binding agreement between you and us for the supply of the Goods.

Delivery Location

means the Supplier's premises or other location where the Goods are to be supplied, as set out in the Order.

Durable Medium

means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored.

Goods

means the goods advertised on the Website that we supply to you of the number and description as set out in the Order.

Order

means the Customer's order for the Goods from the Supplier as submitted following the step by step process set out on the Website.

Privacy Policy

means the terms which set out how we will deal with confidential and personal information received from you via the Website.

Website

means our website www.anniversarygifts.co.uk on which the Goods are advertised.

Goods

The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.

In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate. All Goods which appear on the Website are subject to availability. We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal Information

We retain and use all information strictly under the Privacy Policy. We may contact you by using e-mail and you expressly agree to this.

Basis of Sale

The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you.

Any quotation is valid for a maximum period of 7 days from its date, unless we expressly withdraw it at an earlier time. No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, e.g. by giving you rights as a business.

Price and Payment

The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing. Prices and charges include VAT at the rate applicable at the time of the Order. You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.

Delivery

We will deliver the Goods to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into unless agreed upon previously.

In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can treat the Contract at an end if: we have refused to deliver the Goods; or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made; or you said to us before the Contract was made that delivery on time was essential; or after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

Risk and Title

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice, to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

Withdrawal and Cancellation

You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.

You can cancel the Contract — except for any Goods which are made to your special requirements — by telling us no later than 14 calendar days from the day the Contract was entered into, if you simply wish to change your mind and without giving us a reason, and without liability, except in that case, you must return to any of our business premises the Goods in undamaged condition at your own expense. Then we must without delay refund to you the price for those Goods which have been paid for in advance, but we can retain any separate delivery charge. This does not affect your rights when the reason for the cancellation is any defective Goods.

Right to Cancel

Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party (other than the carrier indicated by you) acquires physical possession of the last of the Goods.

To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (e.g. a letter sent by post, fax or email). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

These cancellation rights do not apply to goods that are made to your specifications or are clearly personalised; goods which are liable to deteriorate or expire rapidly; or goods that become mixed inseparably with other items after delivery.

Effects of Cancellation

If you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you beyond what is necessary to establish the nature, characteristics and functioning of the Goods.

We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back any Goods supplied (or earlier if you provide evidence that you have sent back the Goods). We will make the reimbursement using the same means of payment as you used for the initial transaction.

Returning Goods

If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us at:

You must return Goods without delay and in any event not later than 14 days from the day on which you communicate your cancellation. You agree that you will bear the cost of returning the Goods.

Conformity and Guarantee

We have a legal duty to supply the Goods in conformity with the Contract. Upon delivery, the Goods will be of satisfactory quality; be reasonably fit for any particular purpose you made known to us before the Contract was made; and conform to their description.

We will immediately, or within a reasonable time, give you the benefit of the free guarantee given by the manufacturer of the Goods. We will provide the following after-sales service: the supplier will resize rings and can perform repairs on items that have become damaged.

Circumstances Beyond Our Control

In the event of any failure by a party because of something beyond its reasonable control, the party will advise the other party as soon as reasonably practicable and the party's obligations will be suspended so far as is reasonable. This will not affect the Customer's rights relating to delivery and any right to cancel.

Privacy

Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information. These Terms and Conditions should be read alongside our Privacy Policy. For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at revinem@hotmail.com.

Excluding Liability

The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier's other legal obligations. Subject to this, the Supplier is not liable for loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or loss to the Customer's business, trade, craft or profession.

Governing Law, Jurisdiction and Complaints

The Contract is governed by the law of England and Wales. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

We try to avoid any dispute, so we deal with complaints in the following way: if a dispute occurs customers should contact us to find a solution. We aim to respond with an appropriate solution within 2 working days.

Attribution

These terms and conditions were created using a document from Rocket Lawyer.